Information we collect
When you request a quote, claim an offer, subscribe to our newsletter or contact us, we collect the information you provide, such as your name, email address, phone number, address or neighbourhood and details about the service you need.
How we use it
We use your information only to respond to your request, prepare quotes, schedule and deliver services, send offers you asked for, and improve our website. We never sell your personal information.
Third-party services
Our website uses trusted providers to operate: form delivery (FormSubmit), online booking (Square Appointments), fonts (Google Fonts), images (Unsplash) and, if enabled, analytics tools. These providers process data according to their own privacy policies.
Cookies & local storage
We use your browser's local storage to remember small preferences, such as whether you closed our discount pop-up. Analytics tools, if enabled, may use cookies to measure site traffic.
Your rights
You may ask us to access, correct or delete your personal information at any time, or unsubscribe from our emails, by contacting thempcteamottawa@gmail.com. We handle personal information in accordance with Canada's PIPEDA.
Contact
Questions about this policy? Email thempcteamottawa@gmail.com or call (613) 915-9558.
Last updated: 2026-10-15